Organisational Consultancy

Angela Hetherington
BA, MSc, PhD, C Psychol, AFBPsS

Career Summary

Angela has intensive first hand experience in industry in both the private and public sector. Her background is in strategic, clinical and operational management as a Board Director, Clinical Director, and Operations Director of an international Employee Assistance Provider delivering 24/7 professional clinical and legal services to private and public sector organisations, delivered in collaboration with Human Resource and Occupational Health departments.

She has substantial project management and change management experience with the Department of Health, Home Office, National Probation Service, and a range of private sector healthcare companies, delivering successful outcomes to tight deadlines. Her project management experience extends to national healthcare programmes, with responsibility for negotiation with Royal Colleges, Deaneries, Higher Education Institutions and professional bodies

A Chartered Psychologist, registered Psychologist Specialising in Psychotherapy, and a registered, occupational test user, she has extensive experience in organisational consultancy, counselling, coaching and mentoring, and specialist training at the Tavistock Institute in psychodynamic organisational consultancy.

Angela is a Board Director and Clinical Director of Pall Mall Wellness, Ltd (Nikko Plc); Trustee Relate, Leicestershire and Rutland and Witness, a charitable organisation working on clinical practice standards. She has served on the BPS Disciplinary and Investigatory Board and other professional and government committees, including PMETB (Post Graduate Medical Education Training Board), and the clinical standards of practice expert panel for the CHRE (Council for Health Regulatory Excellence).

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Project Management and Consultancy

  • Development of the clinical audit programmes, policy and practice
  • Development and implementation of clinical policy process and practice
  • Development of strategic plan for the delivery of a clinical training, teaching and education program
  • Contract management for HR, workforce and clinical teaching, training and education solutions
  • Strategic development and subject expert for HR, workforce and clinical training solutions
  • Subject expert for contract development and procurement of clinical multi-professional training, teaching, education and research
  • Policy development, facilitation and implementation program for undergraduate and post-graduate clinical training in Independent¬†Sector Treatment Centres (ISTCs)
  • Development of a workforce strategy for the introduction of ISTCs
  • Management of the assessment and evaluation process of the Independent Sector bids for the provision of Diagnostic and Treatment Centres
  • Research and development of an Occupational Health strategy

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Clients and Organisations

  • Vantage Diagnostics
  • Pall Mall Wellness, Nikko Plc
  • BUPA Hospitals
  • Netcare Healthcare
  • Nuffield Vanguard Healthcare
  • Department of Health, Central Clinical Contract Procurement Unit
  • Department of Health, National Implementation Team, Commercial Directorate
  • Department of Health, National Implementation Team, Senior Management Team
  • National Probation Service, The Home Office, London
  • PPC


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